Payment Methods

Payment Methods

This page explains the payment arrangements for the NestaroLiving (hereinafter referred to as “we,” “our,” or “us”) online store. The purpose of this Payment Methods page is to help users understand the supported payment types, the composition of order costs, and possible situations that may occur during the payment process.

When users complete an order and proceed with payment on the website, they are generally considered to have understood the information described on this page.

1. Accepted Payment Methods

When placing an order on this website, payment can currently be made using the following payment cards:

• Visa

• MasterCard

All orders are processed in U.S. Dollars (USD). After entering the payment card information on the checkout page and confirming the payment, the system will generate an order record and the order will enter the subsequent processing stage.

2. Payment Security

Order payments are typically completed through a secure payment environment to ensure the proper functioning of the transaction process.

During the payment process, the system does not store users’ payment card information. Payment card data is used only for transaction verification and payment confirmation, and it is not stored long-term in the website system.

3. Order Cost Structure

The total amount displayed on the checkout page generally consists of the following components:

Product Price
The price shown on the product page represents the cost of the product itself.

Shipping Fee
Shipping costs will be displayed on the checkout page according to the order amount and applicable delivery rules.

During product pricing, certain costs related to product sales or transportation—such as customs duties or U.S. value-added tax (approximately 20%)—are usually included in the product price. Therefore, the amount displayed on the checkout page generally represents the overall cost of the order.

4. Possible Payment Issues

In some situations, the payment process may be affected by certain factors, such as:

• Incomplete payment card information

• Bank verification failure

• Interrupted network connection

• Payment process not fully completed

If the payment is unsuccessful, users may attempt the payment again or contact customer service to check the order status.

5. Responsibility Notice

The payment status of an order is generally updated based on system records and confirmation from the payment provider. If the order status update is delayed due to factors such as bank processing procedures, payment card verification, or network conditions, the payment records may need to be verified through the payment channel.

By completing the payment process, users are generally considered to understand and accept the explanations described on this Payment Methods page.

6. Contact Information

If you need assistance regarding order payment or wish to check your order records, you may contact us through the following methods:

Address:
49 BAYLOR HILL RD, SPENCER, WV, 25259, US

Customer Service Phone:
+1 (681) 510-8534

Customer Service Email:
smoothhelp@nestaroliving.com

Service Hours:
Monday to Friday
9:00–12:00 and 14:00–18:30 (U.S. Time)

This page explains the procedures and information related to order payments on the website.